When there is a problem with Network Magic installation

Network Magic can indicate that there is an installation problem that prevents you from setting up Net2Go in situations including the following.

Net2Go computer requirements

This can result from attempting to activate Net2Go with a version of Microsoft Windows that Net2Go does not support.

For information about computer requirements, see Requirements for the Net2Go host computer. For information about general Net2Go requirements, see Net2Go requirements.

Problems with Network Magic or Microsoft Windows installation

This can result from the following:

• Network Magic is not installed correctly or completely.

• Your Microsoft Windows version is either set up in a non-standard installation or is missing important files or components.

To resolve this problem

1. Uninstall Network Magic. For steps, see Uninstall Network Magic.

2. Install Network Magic again, and then try setting up Net2Go again.

3. If there is still a problem, see If you have a problem with Net2Go and then contact Network Magic support.